Versand
Shipping Policy
Last updated: August 16, 2026
On behalf of Tom's Bags, we want your order to arrive as soon as possible and in perfect condition. Below you will find all the information about our shipping.
Shipping Areas
We ship to:
United States: all ZIP codes.
United Kingdom: nationwide.
We do not currently ship to other destinations.
Shipping Costs
Shipping is free on all orders to the United States and the United Kingdom, with no minimum purchase required.
Delivery Times
Destination Estimated Delivery Time
United States 3–12 business days
United Kingdom 3–12 business days
Delivery times begin once the order is processed and shipped, not at the time of purchase. You’ll receive a confirmation email when your order leaves our warehouse.
(Delivery times may be affected by holidays, high-demand periods such as Black Friday or Christmas, or factors beyond our control, such as carrier issues.)
Order Processing
Orders are processed within 1–3 business days before being shipped. We do not process or ship orders on weekends or holidays.
Order Tracking
As soon as your order is shipped, you’ll receive an email with the tracking number so you can track your package at any time.
International Shipping: Customs and Taxes
Since shipments are sent from Spain to the United States and the United Kingdom, your order may be subject to duties, taxes, or customs fees in the destination country. These costs are not included in the product price or shipping cost and are the customer’s responsibility. We recommend checking with your country’s customs office before placing your order.
Lost, Damaged, or Incorrect Orders
If your order arrives damaged, incomplete, or does not arrive within the estimated timeframe, please contact us at [your email here] and include your order number. We will resolve the issue as soon as possible.
Have questions?
If you have any questions about your shipment, please email us at [Factojoven6@gmail.com]